Warranty

We believe the best warranty is the one you never have to use; therefore, we build quality into every product. However, if you should have an issue, please reference the warranty information below.

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  • The VELUX Warranty

    As the world leader in roof windows and skylights, we stand behind our products with a promise of lasting service and quality. We do offer the VELUX 20/10/5-year limited product warranty for specific product coverage issues. If you have concerns about your VELUX products that may require a warranty claim, the warranty brochure includes specific steps for you to follow that will help VELUX better assist you.

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  • Skylight Magic Warranty

    SKYLIGHT WARRANTY Dear Sir/Madam, We know that there are many choices as to which skylight company you can work with. Thanks you for choosing to work with our company. We appreciate your business !!! For a period of ten (10) years from the date above, Skylight Magic warrants that the ?VELUX? product(s) have been installed in accordance with all ?VELUX? installation instructions. In the event of a failure covered under this warranty during the ten (10) years period from the date above, Skylight Magic shall be responsible for material and labor associated with repairing or replacing such ?VELUX? product. Skylight Magic shall not be liable for and expressly disclaims any liability for consequential, punitive, incidental, or special damages. This warranty is in lieu of all other warranties, written or oral, expressed and implied. This warranty is in effect while no new roofing or roofing repairs is performed at the address above. ?Velux? will warranty its installed product(s) as follows: 20 years on the glass seal between the 2 panes, 10 years for the skylight or the Sun Tunnel itself and 5 years on accessories all according to the Velux warranty coverage policy. For warranty details please go to http://www.veluxusa.com/Consumer/Products/warranty/default.aspx We would appreciate your feedback, so when you have time please go our web site www.skylightmagic.com and give us your comments about your experience during the work we performed in your home. Please feel free to call us with any additional questions or concerns. Sincerely, Shlomo (Sol) Barak Skylight Magic