Skylight installation by Spokane's VELUX^® experts.

We had one skylight fail in September of 2023. We had a couple bids come out to replace both of them, (They're both old and I'm sure the 2nd one is about to fail anyday.. Plus we want them to match.) Specialty sent us a reasonable invoice, no frills, so we decided to go with them. In order to proceed they required a 50% deposit. We paid that October 3rd. We didn't even get so much as a, "payment received" automated email. I reached out multiple times at that point. All I wanted was some acknowledgement that the 50% deposit was received, the skylights were going to be ordered, a shipping ETA, or an estimated time frame for when we can expect work. Keep in mind, we have an active leak. Over a week later I finally get an answer. I'm frustrated at this point, and I am basically told, "well the skylights aren't in yet and there's a lot of people ahead of you." Nice. I will say though, they did coordinate to have someone come and tarp the leaking skylight at this point. Which still didn't go smoothly. First guy didn't show up when he was slated to come. So someone else came by the following day. We haven't heard a single word from them since then. I guess because I'm not doing a full roof job I don't get the amazing communication I see in the reviews? I finally reached out for an update via email 12/28/23. No reply. Let's chalk it up to the holidays. So I text to the rep 1/2/24. He said he was going to look into it and get back to me asap. Haven't heard back. I am not being unreasonable with my expectations, nor am I trying to be a difficult customer. I would simply love to know if the skylights were even ordered yet. Or, if there's 10 people ahead of us still, at least give me that. Say: we got it, they're ordered, but we can't get you down til February(or whenever). Literally, I would have been fine with that. I could have at least known when to expect something or when I should actually start following up. Something tangible. I don’t like giving a company over a thousand dollars and then being "on standby" for two months now (and counting!) with absolutely no ETA or information at all. Maybe that's not a lot of money, but that's not good customer service, nor do I like my money in limbo. I've never experienced this sort of lack of coordination from a company before. Services haven't been completed yet so three stars for benefit of the doubt.

Specialty windows replaced a failed window for us. They were very efficient and did a great job. We have used specialty over the years for windows, skylights, and roof repairs. I would highly recommend their products and services.

Speciality Home Products installers Greg and Lupe are expert roofers. They did an excellent job on my roof tear-off and replacement. They were both professional, courteous, and didn’t mind if I observed them as they installed the new roofing and skylights. They ensured my property was tidy and cleaned up each day before they left. The co-owners, Rick and Mark, were both responsive to my scheduling needs and were a pleasure to work with. I would highly recommend Specialty Home Products for a roof and skylight replacement.

Great experience with Specialty Home Products. New roof, gutters, facia boards and attic vents installed. Also replaced aging skylight. Crew was professional and did excellent work. I wouldn’t hesitate to hire them again.

From our initial visit, discussion, and bidding process with Rick we were very impressed. At this point we had spoken with five other roofing companies and Home Specialty Products was by far the most honest and efficient. The crew that replaced our roof and skylights was absolutely fabulous! They were some of the hardest workers I have had the opportunity to witness. It was 100degree days and they finished a very large roof in four and a half days. The job was done expertly as I was inspecting along the way. HSP is a Platinum Owens Corning installer and we now have a 50yr warranty and can transfer to one additional owner. My wife and I highly endorse Home Specialty Products to get your job done affordable and by experts! P.S. I do not typically write reviews however when I am impressed I want people to know. Thank you HSP.

Professional and quick working crew. Did an awesome job on our skylight!!!

After a site visit and establishing an estimate cost and giving a relative deposit, the guys arrived on schedule and completed the pre work for a Velux^®️skylight, replacement. The installers returned when the skylight was received. They installed it with great efficiency and hauled away the debris. Afterwards I received an invoice for the balance and a copy of the ten year skylight warranty. No complaints. Good job!

Excellent workmanship very impressed with how the skylight let's in the light and how the ceiling was finished. Will always tell who every see it, will recommended Specialty .

The install team was outstanding. We had our leaking skylight replaced on a cold winter January day! Very professional and quick. The kept me informed of progress and left the place clean when they were finished. I highly recommend Specialty Home Products services!

I have used Specialty Home products twice for sun tunnels. Absolutely the best service! Rick, my salesman, and the guys who installed the sun tunnels were very professional and personable and knew their jobs well. I would highly recommend this business for your home needs.

I have used Specialty Home products twice for sun tunnels. Absolutely the best service! Rick, my salesman, and the guys who installed the sun tunnels were very professional and personable and knew their jobs well. I would highly recommend this business for your home needs.